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DNS Points Correctly but Site Still Fails

Separate DNS success from application/runtime failures to find root cause faster.

Home / Support / Shared Hosting / DNS Correct but Site Fails

What to Check

If DNS is good, move to hosting and app checks immediately.

Recommended workflow

  1. Verify web server process/stack is running without errors.
  2. Inspect error logs for 500/permission/database failures.
  3. Confirm app environment variables and database credentials.
  4. Test default index file to isolate framework-level failure.

Recovery Path

Restore service with minimal risk while preserving diagnostics.

Recommended workflow

  1. Rollback last deployment if failure started after release.
  2. Apply targeted fix in staging before production redeploy.
  3. Collect logs and timeline before restarting services.